Operations > Computing > FAQ
EE Login Issues
If you have forgotten your EE password or can't log in for any reason, come see one of the computing staff in the EE building (rooms 307E, 307F, or 307G) between 9-12 and 1-5 during the week. Please bring your UW ID card with you. Once you have proven your identity, we can help you reset your password.
Since we are staffed until 5pm, PMP (evening) students are expected to come in person if they need help with their passwords.
It is not possible for us to look up your old password, so if you've forgotten it you'll need to pick a new one.
Note that many EE systems now use UW NetID authentication, for example all of the EE Windows Lab systems.
Otherwise, please ensure that your EE username is used, for example if you SSH from Mac OS X, that client system may use the username on Mac OS X, and not your EE username. This can be avoided by:
$ ssh firstname.lastname@example.org
Or by making the EE username the default login name for all EE systems via a
~/.ssh/config file entry of:
Host *.ee.washington.edu User eeusername
Which then allows SSH to use the correct EE login name by just typing