Operations > Computing

Research Computing Support

Our computing system administrators can provide the following services to assist with the computing needs that your lab might have depending on whether the need for research computing support is ongoing (permanent) or temporary one.

Ongoing (Permanent) Research Computing Support

A research lab can subscribe to a percentage of a full time sysadmin's time on an ongoing basis. An appropriate sysadmin whose expertise match that of the needs of the research lab will be assigned. The cost will be related directly to the percentage of the sysadmin's salary.

The significant advantages of this choice is that:

Click here to sign up for ongoing research computing support


Temporary Research Computing Support

Our computing system administrators can provide the following services to assist with the computing needs that your lab might have:

Cost of Services:
  
Subscription Support Services
   Non-emergency & preventative maint
   Emergency, security issues

$45/hour (6 months contract)
$70/hour
$100/hour
Comparative costs:
  
Industry
   UW-IT

$125-$150
$100-$150 

Requests may be submitted using our temporary research computing support form. The number of hours worked will be billed in 15 minute increments.

Type of Temporary Support Services Available

Subscription Support Services - (Minimum 6 months contract, cost $45/hour)
                                    Open enrollment period: one week before each quarter

On Demand Non-Emergency Services - (No contract necessary, cost $70/hour)

Emergency and Security Related Services (cost $100/hour)

General Note on Security Breaches:  In case of a security breach, UW-IT will turn off the ethernet port on the wall immediately. If a student sysadmin is working to correct the issues then it will be checked by a FT System Administrator before letting the system back on the network.  If there are repeated compromises, it will be at the FT System Administrator's discretion to rectify the security breach and charge for that time.

Workstations that were serviced under this proposal will be covered for a period of 2 months on any security breach or hardware or application malfunction that occurs that was related to the work done previously.

Click here to request temporary research computing support

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